Guaranteed Ride Home

In case of an emergency, DART will guarantee a ride home between the hours of 8 a.m. and 3:30 p.m., Monday through Friday. 

To qualify for a Guaranteed Ride Home, you must:

  1. Be a monthly bus pass holder, Unlimited Access participant or Caravan by DART vanpooler.
  2. Use one of the following DART services:
  • Local Route 4 – E 14th St, extension to Polk County Jail, Dee Zee Manufacturing and the Hy-Vee Commissary
  • Local Route 7 – SW 9th St, extension to County Line Rd
  • Local Route 8 – Fleur Dr
  • Local Route 10 - E University
  • Local Route 11 – Ingersoll/Valley Junction, service west of 42nd St
  • Local Route 13 – SE Park Ave
  • Local Route 16 – Douglas Ave, extension to Lower Beaver Rd and Meredith Dr
  • Local Route 74 – NW Urbandale
  • Any Express Route
  • Caravan by DART

To request this service, please call 515-283-8100 and a vehicle will arrive to pick you up within 30 minutes. Individuals are guaranteed three rides home per calendar year.

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